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Functional vs. process approaches, PI principles


Process improvement, PI - 7 deadly sins

1. Process Improvement (PI) not tied to the strategic issues the business faces

2. The PI effort does not involve the right people

3. PI teams are not given a clear, appropriate charter and are not held accountable

4. The top management team thinks if it is not doing away with the existing organization it is not making significant improvements

5. PI designers do not consider how the changes will affect the people

6. The organization focuses more on redesign then implementation

7. Teams fail to leave behind a measurement system and other parts of the infrastructure necessary for continuous PI

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