The structure and effectiveness of communication between management critically effects the efficiency of the management team. In considering management effectiveness, ask yourself:
What is the management communication structure?
- Is there an informal management communication structure? If so, describe and chart it.
- Does the management communication structure reflect the needs of the business?
- Are there weaknesses in the management communication structure that could have an impact upon the results being achieved?
- How often does the management communication structure change? When did it last change, and why?
- How is the General Manager perceived by subordinates?
- What is the culture of the company?
- Are there perceived conflicts in the management team?
- Is the culture consistent with the company's strategy?
- Does the management team appear to be competent and well balanced?
- Do all members of the management team understand the company's strategy?
- Is there an atmosphere of trust and communication within the management team?
- Is there any evidence of disruptive competition between corporate functions and lack of cooperation?
- Is the management team below department head level capable?
Is information shared (both good and bad) to enable managers to assess the impact on their own department?
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