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Steps in successful change management


1. Establish a sense of urgency

Change team objectives: identify and discuss crises, potential crises or major opportunities


2. Create a powerful guiding coalition

Change team objectives: assemble a group with enough power to lead the change effort


3. Plan for and create SHORT-TERM WINS

Change team objectives: identify potential short-term wins, make sure that these are achieved to send the correct message


4. Consolidate improvements and monitor implementation of change objectives

Change team objectives: do not stop after first improvements tackle larger problems with same urgency


5. Institutionalize the New Approaches

Change team objectives: changes need to be firmly established, changes must become the new culture of the firm


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